Support & Success

Need help with an instrument you already own? Use the form below, or choose another way to reach us.

At KPM Analytics, we are dedicated to ensuring your success through our comprehensive support resources.

Our focus is to provide your organization with end-to-end support through our highly skilled customer service teams and worldwide network of distributor partners. Each instrument and applicaiton are matched with specific support offerings to get the most out of your investment.

Field Service Commissioning & Training

KPM's team of qualified service engineers offer professional guidance and expertise to ensure a seamless process.

Remote Commissioning Services

For some instruments, remote commissioning provides a simpler, cost-effective method to ready your KPM technology for use.

Remote Support & Troubleshooting

To minimize downtime, remote support from KPM is available to help companies quickly correct issues and save costs.

Annual Calibration & Preventive Maintenance

KPM offers various annual services (in field & depot) to ensure equipment is running at factory standards.

Depot Repair at Global Service Centers

For issues that cannot be addressed on-site or remotely, our worldwide. Depot network is available to quickly inspect, repair, and return your equipment in a timely manner.

Training & Maintenance Collateral

From "Best Practice" recommendations to quick startup and maintenance guides, KPM provides customers with the tools they need to succeed.

Contact KPM Support

To reach the support team for product support or a quote for parts or consumables, you can send an email to [email protected] or complete the form below.

First Name *

Last Name *

Company *

Region *

Brands *

Products *

Serial # *

Email address *

Phone Number *

Subject *

Tell us more about your problem...*

Thank you!
Your submission has been received!

A KPM Analytics Customer Advocate will respond to you shortly.

Oops! Something went wrong while submitting the form.